FAQ β Frequently Asked Questions
Frequently Asked Questions
π¦ Orders & Shipping
How long does shipping take?
All our products are printed on demand. Once you place an order, it takes 3β5 business days to print and prepare. After that, standard shipping takes 5β8 business days. Total estimated delivery: 8β14 business days.
Do you ship internationally?
Yes! We ship worldwide. International delivery may take 10β20 business days depending on your location and local customs.
Will I get a tracking number?
Yes. Once your order ships, you will receive an email with your tracking details so you can follow your package every step of the way.
π Products & Sizing
How do I choose the right size?
Every product page includes a detailed size chart in the description. We recommend measuring your chest and comparing it to the chart for the best fit. When in doubt, size up for a more relaxed fit.
What materials are the shirts made from?
Our shirts are made from high-quality cotton using trusted blank brands like Bella+Canvas, Gildan 5000, Gildan 64000, and Comfort Colors β chosen for softness, durability, and print quality.
Will the print fade after washing?
Our DTG (Direct-to-Garment) prints are built to last. To keep them looking fresh: wash inside-out in cold water, avoid bleach, and tumble dry on low.
π Returns & Refunds
What is your return policy?
We accept returns within 30 days of delivery for unused, unwashed items. If your item is damaged or incorrect, we'll send a replacement or full refund β no return needed.
How do I start a return?
Email us at asp27694@gmail.com with your order number and reason for return. We'll guide you through the process within 1β2 business days.
π³ Payment
What payment methods do you accept?
We accept all major credit cards, debit cards, and PayPal. All transactions are secured with SSL encryption.
Is my payment information safe?
Absolutely. We use Shopify's secure checkout, which is PCI-DSS compliant. We never store your card details.
π¬ Still Have Questions?
We're happy to help! Email us at asp27694@gmail.com and we'll get back to you within 24β48 hours.